The hotel offers amenities for your comfortable stay and unforgettable experiences
Comfortable Rooms!
“The rooms were impeccably clean and beautifully decorated, with windows that actually opened for fresh air.” view full review
Excellent Shower!
“The shower in my room had a strong water pressure and a lovely Hansgrohe system, making it feel luxurious and refreshing.” view full review
Relaxing Amenities!
“I loved the spa room on the 4th floor, which provided complimentary access to the sauna and gym, perfect for unwinding after a long day.” view full review
Diverse Breakfast!
“The breakfast buffet offered an impressive variety of both Asian and Western dishes, ensuring I had a good start to each day.” view full review
Zhejiang World Trade International Exhibition Centre
730 m
Event hall
Tomb of Wu Song
1.2
km
Huanglong Sport Centre
2.1
km
Garden
Hangzhou Botanical Garden
2.0
km
Harbour
Wulin Square
2.3
km
Bridge
Duanqiao Canxue
1.6
km
Marina
Su Causeway
2.2
km
No.16 Shuguang Road
Hangzhou Huanglongdong Yuanyuan Folk Park
1.2
km
Moon over the Peaceful Lake in Autumn
2.7
km
University
Zhejiang University
2.0
km
No.161 Santaishan Road
Ancestral Hall of Yu Qian
1.7
km
Gushan Road
Gu Shan
2.7
km
No.80 Beishan Road
Yue Fei Mausoleum
2.7
km
Duan Bridge
Duan Bridge
2.1
km
No.25 Gushan Road
Zhejiang provincial museum
2.7
km
WTC Hanghzou
900 m
Hillside of Geling Ridge
Baopu Taoist Temple
2.1
km
No.147 Nanshan Road
Hangzhou Underwater World
2.4
km
Xihu
Baoshi Mountain
2.1
km
Diamond hill under the evening sunlight
1.8
km
Precious Stone Hill
1.9
km
69 Shuguang Rd
Yellow Dragon Cave Dressed in Green
2.1
km
80 Beishan Rd
Yue Fei Temple
3.8
km
89 Beishan Rd
Quyuanfenghe
3.8
km
Nearby
Zhejiang World Trade International Exhibition Centre
140 m
Precious Stone Hill
390 m
Diamond hill under the evening sunlight
400 m
WTC Hanghzou
540 m
Restaurants
La Pedrera Hangzhou
100 m
2 Hangda Road
TianLun JingPin Hotel Restaurant
1.3
km
XiHu ShuGuang Road 124
Puluo Wangsi French Restaurant
1.9
km
Baishaquan no 1
Reviews and Ratings
Feedback from previous guests about their experience.
86%
liked the hotel and would stay again
Beautiful room design
Excellent dining options
Construction noise
Inconsistent staff friendliness
8.6/10
Great
Rooms
8.4
Location
8.6
Service
7.8
Dining
7.3
Guest reviews
8.6/10
based on 15 reviews
8.2
8.2/10 based on 7 reviews
Sebastian
United Kingdom,
January
2025
9.8/10
The hotel is in a great location, really close to the West Lake and the city center, which made exploring so easy. My room was spacious, clean, and totally modern, plus the staff was super friendly and efficient. However, I was a bit disappointed with the breakfast options, as many dishes were quite pricey and not very flavorful. It’s also a little noisy at times due to ongoing construction nearby.
Rooms
9.0
I found the rooms to be large, clean, and beautifully designed, with a very comfortable bed and a lovely shower. Everything felt modern and up-to-date.
Service
9.0
The staff was friendly and efficient, always ready to help me with any requests. I appreciated their politeness and professionalism.
Location
8.0
It’s well-located for exploring the West Lake and the nearby shopping areas, but I did have to deal with some noise due to construction work.
Dining
5.0
The breakfast was quite extensive but leaned heavily towards Chinese dishes. I found a few options I liked, but overall, some items didn’t taste that great, especially for the price.
Facilities
7.0
Facilities were generally nice, but there wasn't a standout element that impressed me too much.
Peter
United Kingdom,
December
2024
9.0/10
I stayed at this hotel and was impressed by its cleanliness and comfort. The staff members were friendly, which really added to the experience. However, I found the dining options to be a bit limited, which was disappointing. Overall, I felt it offered good value for money, and the location was just right for my needs.
Rooms
9.0
The rooms were spacious, very clean, and nicely designed, with a comfortable bed and a lovely shower.
Service
9.0
The service was friendly and efficient, and they attended to all my requests promptly.
Location
8.0
The location, while a little out of the city center, was perfect for exploring the nearby lake and parks.
Dining
7.0
The dining experience was satisfactory, though it could have offered a wider variety of breakfast items.
Facilities
6.0
Facilities were adequate, but there wasn't much to comment on in terms of leisure amenities.
Reese
United Kingdom,
December
2024
7.8/10
I had a lovely stay at this hotel, with its friendly staff and great location. The rooms were nice and comfortable, but I felt some areas were a bit outdated. The dining options were decent, but I found them slightly overpriced. Overall, it offers good value for money, especially considering its proximity to local attractions.
Rooms
7.0
The rooms were nice and comfortable, but they felt a bit old.
Service
9.0
The staff was very friendly and service oriented, always ready to listen.
Location
10.0
The location is the best point of this hotel: within walking distance to West Lake and in the heart of the city.
Dining
6.0
The dining options were good, but I found them to be overpriced compared to others.
Facilities
7.0
Facilities were generally adequate, but there is room for improvement.
Jessica
United Kingdom,
December
2024
7.6/10
I had a solid stay at this hotel, which boasts a great location near West Lake and the heart of the city. The rooms were small but clean and modern, and despite the lack of storage space, the comfortable bed made up for it. The service felt a bit unfriendly, especially for non-members. The dining was surprisingly varied and enjoyable, making it a good value for money experience overall.
Rooms
7.0
The rooms were small but clean and updated, featuring a very comfortable bed and sofa and a lovely shower. However, there's a noticeable lack of storage space.
Service
6.0
The service was somewhat helpful, but felt a bit unfriendly towards hotel guests who were not regular members.
Location
9.0
The location is really the best part of the hotel; it's within walking distance of West Lake and in the heart of the city, with a lovely track nearby for hill walks.
Dining
8.0
The dining experience was great and unexpected for a city with not many foreigners, featuring a large variety of food, although most items were Chinese.
Facilities
8.0
The hotel has several nice facilities for guests, which I appreciated during my stay.
Arthur
United Kingdom,
October
2024
8.0/10
The hotel had a lovely view overlooking the hills and the bed was exceptionally comfortable. While the rooms were somewhat outdated, they were still well-appointed. The service was friendly and accommodating throughout my stay. However, the dining options felt a bit overpriced, though the selection was decent. The location was perfect for exploring the nearby lake and park, making it a great spot for walks.
Rooms
7.0
The rooms had a large bed facing south and west with a lovely view of the hills. They were comfortable, but a little outdated.
Service
9.0
The service was friendly and the personnel were always ready to listen and assist. They were patient, which made the stay more enjoyable.
Location
9.0
The hotel is perfectly situated for exploring the lake and nearby park, providing easy access to nature while still being close to the city.
Dining
7.0
The dining had a decent selection but felt a bit overpriced compared to other places. It was great to have a large array of food options.
Facilities
8.0
The facilities were good, contributing to a comfortable stay overall.
Dan
United Kingdom,
October
2024
8.4/10
I had a pleasant stay at this hotel, which boasts a great location close to West Lake and the city center. The rooms are modern, spacious, and well-appointed, making for a very comfortable experience. The breakfast offered an extensive range of delicious local delicacies. The service was friendly and helpful, though some amenities were a bit lacking. Overall, it provided good value for money, but be prepared for occasional noise disruption.
Rooms
9.0
The rooms are modern, spacious, and clean, with stunning bathrooms featuring L'Occitane amenities.
Service
8.0
The staff was friendly and knowledgeable, always ready to assist with any requests.
Location
9.0
The hotel’s location is fantastic, being within walking distance to West Lake and the heart of the city.
Dining
9.0
The breakfast was rich with local delicacies, featuring a wide variety that catered to both Western and Chinese tastes.
Facilities
7.0
The hotel provided good amenities, but there were some issues with noise during my stay.
Jennifer
United Kingdom,
October
2024
8.6/10
I had a pleasant stay at this hotel, with clean and comfortable rooms that had a touch of luxury. The staff were friendly and always ready to assist, making me feel welcome. The location was convenient for exploring the city, but there was some noise from nearby construction, which was a bit of a downside. Overall, I found good value for money considering the amenities and service provided.
Rooms
8.0
The rooms were a good size with all the amenities you would expect of a luxury hotel—and then some. They were clean and comfortable.
Service
9.0
The staff were friendly and efficient with all my requests; they were very helpful and always ready to listen.
Location
7.0
The hotel's location is quite convenient, within walking distance of many attractions, although I did experience some noise from construction outside.
Dining
7.0
The dining options were rich with many local delicacies and a good selection of dishes, but I found some items to be overpriced.
Facilities
8.0
The facilities were well-maintained and offered a range of amenities, adding to the overall enjoyable experience.
Penelope
United Kingdom,
September
2024
9.8/10
I had a pleasant stay at the hotel, which was conveniently located close to some shopping spots and offered easy access for walks in the nearby hills. The rooms were spacious and comfortable, but I did notice some noise during the evenings that could be bothersome. Service was friendly, and although the dining options had good variety, I found them to be a bit pricey. Overall, it was a decent value for money experience.
Rooms
8.0
The rooms were spacious, clean, and equipped with all the amenities you'd expect from a luxury hotel.
Service
9.0
The staff were friendly and always willing to help, which made my stay more enjoyable.
Location
7.0
The hotel is a bit outside of the city center, but it’s perfect for exploring the lake and the park right across the street.
Dining
7.0
The breakfast had a good variety but was on the expensive side compared to other similar hotels.
Facilities
7.0
I enjoyed the facilities, but they could be better maintained considering the price range.
Mia
United Kingdom,
September
2024
9.2/10
The hotel is in a great location, just a bit outside the city center, but perfect for accessing the beautiful lake and park nearby. The rooms are impressively spacious and well-equipped, providing a comfortable experience. While the staff were generally friendly and efficient, I found them a bit lacking in terms of offering detailed assistance. The dining options were extensive and included a variety of dishes, making breakfast a highlight of my stay. Overall, this hotel offered good value for money, but some noise issues and the location being slightly away from the main attractions were minor drawbacks.
Rooms
9.0
The rooms were impressively large with a great view overlooking the hills, making them very comfortable for my stay.
Service
7.0
The staff were friendly and efficient with all my requests, but they could have been a bit more helpful in guiding me through the food options available.
Location
8.0
The hotel is located a little outside the city, which was ideal for exploring the lake and park across the road.
Dining
9.0
Breakfast had a very large array of food to choose from, with plenty of variety that went beyond what I expected.
Facilities
8.0
The hotel had impressive facilities, including opportunities for laundry and dry cleaning, but I wish I could’ve used the pool area more.
Keith
United Kingdom,
September
2024
8.2/10
The hotel exceeded my expectations with its massive rooms offering stunning mountain views, even in an urban setting. The staff members were mostly friendly and accommodating, though there were moments that felt a bit unwelcoming for hotel guests. While the dining experience was quite impressive with a wide variety of food, there were some lapses in service timing. Overall, this place is a good value for money, especially given its proximity to West Lake and other local attractions.
Rooms
9.0
The rooms were massive and very comfortable, featuring a lovely view of the mountains, even though we were in an urban area. The bed and sofa were both cozy, and the shower was fantastic.
Service
7.0
While the staff was generally friendly and patient, there were times when the service felt a bit off for just hotel guests. However, they were always ready to listen and assist us.
Location
9.0
The location is really convenient, especially for accessing local offices and nearby attractions like West Lake. Plus, it's a pleasant area for walking, with tracks that lead up the nearby hills.
Dining
8.0
Dining here was a highlight with more variety than I'd expect at a hotel of this level, and it was impressive given the city’s usual options. The food was wholesome and well-prepared.
Facilities
7.0
The hotel offered good facilities overall, but there were some issues with the availability of services in the afternoon. A bit more organization could definitely enhance the experience.
Avery
United Kingdom,
September
2024
8.8/10
The hotel boasts a great location just a short walk from the West Lake, making it very convenient for exploring the city. The rooms are spacious, clean, and nicely designed with comfortable furnishings. On the downside, the service felt a bit unfriendly at times, and the dining options, while large, mainly catered to Chinese tastes. Overall, I found it to be good value for money.
Rooms
9.0
The rooms were large, clean, and beautifully designed with a very comfortable bed and sofa. I appreciated the nice touches like fresh fruit and fluffy towels.
Service
7.0
While the staff were generally friendly and efficient with my requests, I did feel that they catered more to regular members, which made my experience a bit less welcoming.
Location
10.0
The location is fantastic, within walking distance to the West Lake and right in the heart of the city. It’s an attractive area with the nearby 'Tea Garden' as a highlight.
Dining
7.0
The dining area was the largest I've ever seen, offering a huge variety of food, mainly Chinese. There were a few western options, like yogurt and pastries, which were nice.
Facilities
8.0
The hotel has good facilities, but I didn't get to use them fully during my stay. Everything seemed well-maintained and modern.
Alexander
United Kingdom,
August
2024
9.2/10
I really enjoyed my stay at this hotel! It was ideally located near the lake and the surrounding park, making it perfect for leisurely walks. The rooms were spacious and well-equipped, although they could use a bit more attention. While the service was decent, I felt there was room for improvement. The dining options were impressive, but I did think they could offer more variety. Overall, great value for money but there are a couple of areas that need addressing.
Rooms
8.0
The rooms were of good size, well equipped, and clean, but I expected them to be just a tad more refined.
Service
7.0
The service was generally good, but it felt like they paid more attention to regular members rather than everyone.
Location
9.0
The location is fantastic, with easy access to the West Lake and a nice walking track up the hills nearby.
Dining
8.0
The dining experience was impressive, with a good selection that accommodated most needs.
Facilities
7.0
The facilities were decent with useful amenities, although I did wish for more options.
Emma
United Kingdom,
August
2024
9.6/10
This hotel boasts a great location, just a short walk from West Lake, making it super convenient for exploring the city. The rooms are spacious, modern, and well-equipped, which really enhances the overall experience. The dining options were impressive, but the breakfast could use a bit more variety. While the service was friendly, I noticed that it sometimes felt a bit lacking during busy hours.
Rooms
9.0
The rooms were spacious, clean, and well-equipped with modern amenities, offering a nice view of the mountains despite the urban setting.
Service
7.0
The staff was very friendly and service-oriented, although it could be a bit slow during peak times.
Location
10.0
The hotel's location is fantastic, right in the heart of the city and just a short walk to West Lake.
Dining
7.0
The dining experience was great, featuring many local delicacies, but I felt that the breakfast selection could be improved.
Facilities
8.0
The facilities were modern and well-maintained, adding to the luxurious feel of the hotel.
Jason
United Kingdom,
July
2024
7.2/10
I had a good stay at this hotel, which boasts a clean, spacious room with a lovely view of the mountains despite being in an urban area. The location is convenient for accessing West Lake, but the construction noise was a bit disruptive. While the staff was mostly friendly and responsive to my needs, I felt a bit neglected as a hotel guest compared to regular members. Overall, it's a decent place with good amenities and reasonable pricing.
Rooms
9.0
The room was large, clean, and beautifully designed with a very comfortable bed and sofa. The shower was lovely, and I enjoyed the nice flat-screen TV with several English channels.
Service
7.0
While some staff seemed a bit unfriendly, others were efficient and friendly with my requests. The service for food options and English-speaking personnel could be better.
Location
6.0
The hotel is located in an attractive area close to West Lake, but the continuous noise from construction work was quite disruptive, especially during the evenings.
Dining
8.0
The dining experience was excellent, with a vast selection of options, including fresh sushi, although most items were Chinese.
Facilities
6.0
The hotel had good amenities, but the noise from the construction was not ideal for relaxation.
Beautiful room design
Construction noise
Jessica
United Kingdom,
July
2024
9.4/10
I really enjoyed my stay at this hotel, especially due to its prime location near the West Lake and in the heart of the city. The rooms were spacious and clean, offering a stunning mountain view despite being in an urban area. On the downside, the Wi-Fi connection could have been better, and the service felt a bit unfriendly at times, especially towards non-members. Overall, I think it's good value for money with some room for improvement.
Rooms
9.0
The rooms were spacious and very clean, with a fantastic view of the mountains.
Service
7.0
The service was friendly and helpful, though there were moments when it felt more directed towards regular members than hotel guests.
Location
10.0
The location is a major highlight, being just a short walk from the West Lake and right in the city center.
Dining
7.0
Dining was good with a large selection, but primarily focused on Chinese cuisine, though there were some options like yogurt and fruit.
Facilities
7.0
The facilities were decent, but nothing too extraordinary.